Privacy Policy

Effective Date: 06 January 2025

Chashhmo The Optical Store (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website [www.chashhmo.com] (“Website”), purchase products, or interact with us through other means.

By using our Website, you consent to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: This includes your name, email address, phone number, billing address, shipping address, payment information, and other relevant personal details when you place an order or contact us.
• Non-Personal Identification Information: This includes information such as browser type, IP address, device information, and browsing behavior on our Website.
• Payment Information: For processing orders, we collect billing information but do not store any payment data (credit card details, bank account numbers). Payments are processed through secure, third-party payment gateways.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, and communicate with you regarding your purchases.
• Customer Service: To respond to your inquiries, concerns, or requests related to products or services.
• Marketing Communications: To send you promotional offers, newsletters, or other marketing communications, provided you have opted in to receive such information.
• Website Improvement: To analyze trends, track user interactions, and improve our Website’s functionality and user experience.
• Legal Compliance: To comply with legal requirements and enforce our terms of service and policies.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except in the following circumstances:

• Service Providers: We may share your data with trusted third-party vendors who assist in website operations, payment processing, and order fulfillment.
• Legal Compliance: We may disclose your personal information if required to do so by law or if we believe that such action is necessary to comply with a legal obligation, protect our rights, or prevent fraud.
• Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your personal data may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Website. Cookies help us track user preferences, login sessions, and gather analytical data to improve the Website’s performance.

• You can manage cookies through your browser settings; however, disabling cookies may affect your experience on our Website.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. All sensitive information is transmitted via Secure Socket Layer (SSL) technology and encrypted in our payment gateway providers’ databases. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws.

7. Your Rights

You have the right to:

• Access and Correct Your Information: You can request access to your personal data and correct any inaccuracies.
• Delete Your Information: You may request the deletion of your personal information, subject to certain legal and contractual obligations.
• Opt-Out of Marketing Communications: You can unsubscribe from promotional emails by clicking the “unsubscribe” link in any of our emails or by contacting us directly at feedback@chashhmo.com.

8. Third-Party Links

Our Website may contain links to external websites that are not operated by us. We are not responsible for the content, privacy practices, or security measures of third-party sites. Please review the privacy policies of any third-party websites you visit.

9. Jurisdiction

This Privacy Policy is governed by the laws of India, and any disputes arising from this Policy will be subject to the exclusive jurisdiction of the courts located in Ahmedabad, Gujarat.

10. Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we learn that we have collected personal data from a child under 18 without verification of parental consent, we will delete that information as quickly as possible.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us at:

Chashhmo The Optical Store
Shop No 21, Olive Greens, SG Highway,
Ahmedabad, Gujarat 382481
Phone: +91-635 358 5825
Email: feedback@chashhmo.com